Contact ALPHA+V3

How can we help you today?

Get Started

Provide the information we need to get you started with the right service.

  • Website projects, branding, maintenance, hosting, and Streamsyncs
  • Guided path to the right form
Get Started

Contact / Support

General enquiries, support, or project questions?

  • General inquiries
  • Email support
Contact Us
Email replies within 1 business day
24/7 Server monitoring
FAST Email support

Get in Touch

 
General / Sales websales@getalpha.ca
Support web@getalpha.ca
Phone 250-933-3333 Mon-Fri, 9am-4:30pm PT
Request a Sales Call Back

Office Locations

(By Appointment)

Nanaimo, BC

321 Wallace Street
Nanaimo, BC V9R 5B6

Courtenay, BC

2760 Cliffe Avenue, Unit 3
Courtenay, BC V9N 2L8

We Serve

 
  • Vancouver Island
  • British Columbia
  • Alberta
  • Saskatchewan
  • Manitoba
  • Canada
  • United States

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Please do not include passwords, login details, or other sensitive credentials at this stage.

Frequently Asked Questions

How do I get started with a new website or website redesign?

If you are planning a new website or a website redesign, start from our Get Started page. From there, you can choose the right intake form for your project. Website projects use a more detailed brief so we can review your goals, scope, and required features before preparing a proposal.

How do I request support or website updates?

Website changes, content updates, and technical support are handled through our ticket-based support system. You can open a support request by sending an email to web@getalpha.ca.

For more information, visit our support page.

How do I request hosting or upgrade my existing hosting services?

If you are exploring new hosting, use our hosting intake form so we can review the type of setup you need. If you already host with us and want to upgrade your hosting or add WP Care, please open a support ticket at web@getalpha.ca.

How do I choose the right form for the service I need?

Use the Get Started page to choose the service you need help with. Website Design and Website Redesign use detailed project briefs, while Branding, WordPress Maintenance, Hosting, and Streamsyncs each use their own intake form.