Emergency help
When a plumbing problem cannot wait, start here
First steps
Make the situation safe, then call
Turn off water if it is safe to do so and avoid using affected fixtures. A quick description of the issue helps determine the most sensible next step.
Contact Pearl'sActive leak
Where safe, turn off the nearest fixture valve or the home's main water shutoff.
Drain backup
Stop running water and avoid chemical cleaners until the cause can be assessed.
No hot water
Check for visible leaking around the unit, then call for advice.